Problems with login or registration

If you have trouble logging in or registering please check the following list of troubleshooting tips:

- Cookies: So that you can log in on sooner.de, cookies should be activated for sooner.de in the settings of your browser.

- Browser version: we recommend that you always keep the browser version up to date. Older browser versions are known causes of login problems.

- Browser: sooner.de makes every effort to support all current browsers. If you experience login difficulties, we recommend that you try logging in with a different browser. If you can log in with any other browser then clearly, your other browser is causing issues. Updating your browser often eliminates malfunctions.

 - Ad and/or script blocker: Login problems are often causes by ad, pop up or script blockers. These blockers can prevent buttons in the login process from being displayed.

- JavaScript: sooner.de contains JavaScript, a scripting language which runs in the browser. It helps to make websites functional - for example it can affect how parts of the website are displayed. If JavaScript is deactivated in your browser, some functions of a website may not be available. More about this here: http://www.enable-javascript.com/de/

If you have problems logging in although cookies are enabled, please contact one of our administrators at [e-mail], create a ticket in our Helpdesk, or call us at [phone] .